Bonavita Warranty

We want you to be completely satisfied with your product. Bonavita products come with a limited manufacturer warranty that covers defects in the product materials and workmanship.The warranty does not cover issues resulting from misuse, neglect, accidents, or abuse.
As stated in the manual fragile parts like glass are excluded from the warranty.
Any service performed by an unauthorized third party, failure to follow instructions designated in the manual, and omitting recommended cleaning and/or maintenance are all included under this category.

If your Bonavita Product is defective or not working properly within 1 year of original date of purchase,
please fill out our warranty claim form:

Warranty does not reset from the date of replacement, it is still from the date of original purchase.

Please Click below to send a Warranty Claim and please provide all detailed information:

• Your Name and address
• Phone number we can reach you for further questions or troubleshooting
• Your email address
• Product Name and model
• Name of store or website product was purchased from
• Copy of original purchase receipt
• Date of Purchase DD/MM/YYYY
• Picture of the bottom of the product showing product codes
• Date Code from the bottom of the product
• Description of malfunction or issues you're having with the product
• When was the item last descaled? 
• Which product was used to descale? Please enter the name of product exactly as it appears on the package.
  
  

>>>   Send a Warranty claim <<<

Your claim will be processed within 5-7 business days. Please keep your receipt as proof of purchase for the product.