Warranty Claim Form for CANADA

If you purchased your Bonavita from Canada, Use this form to provide us with as many details as possible to claim a warranty case.
If you purchased your product from Amazon or outside of Canada, please contact the seller for support.

Name Name First Last
Address Address
Street Address Address Line 2 City State / Province / Region Postal / Zip Code Country
This will be used as the shipping address
Phone Phone - ### - ### ####
Email

We will follow up with processing updates bu email
Model Code

Bonavita product model, product code and description
Date code

Date code found on the bottom of the product
Purchased from

Please let us know where you purchase the product from including website if available.
Original Purchase Date Original Purchase Date / MM / DD YYYY

Warranty does not reset from the date of replacement, it is still from the date of original purchase.
Problem Description

Please describe IN DETAIL the problem you are having with your Bonavita product.
Last Descaling Date Last Descaling Date / MM / DD YYYY

Please tell us when you last descaled the product.
Which Descaling Product used

Please let us know the Descaling Product Brand and description as shown on product package.
Upload Purchase Receipt

Attach Files

Please attache your purchase receipt. Max 2MB
Upload Picture or Video

Attach Files

For visible defects, please attach photos if possible, this will help expedite the process. Images must be smaller than 50MB. You may also provide video of issues that cannot be documented by a picture. Video must be smaller than 50MB.
Type the letters you see in the image below.